Wednesday, June 10, 2009

Airtel Digital TV Custome Care- Finally It Has Been Sorted Out

Finally it hass been sorted out while i called up the nodal officer for delhi. Thanks Swastik & Ashish. I am attaching the entire list for Nodal officer here, they are very smart, i am telling you...

Name of the state Name of the Nodal Officer Telephone number of the nodal officer E-mail ID of the nodal officer Address of the Nodal Officer
Andaman & Nicobar Daya Krishna 033-24416862 dthnodal.wb@airtel.in Touch Point-1,(P45, Jogendra Garden , Kolkata-700078,
Andhra Pradesh Priendu Narayan Chakraverty 040-40009900 dthnodal.ap@airtel.in Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad - 500 016. (Andhra Pradesh)
Arunachal Pradesh Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Assam Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Bihar Rana Biswas 0612-2540239 dthnodal.bh@airtel.in L - 1 / 33 , Shri Krishna Puri , Patna - 800013, Bihar
Chandigarh Mohinder Thakur 0172-4600806 dthnodal.pb@airtel.in Bharti Telemedia Ltd, Plot no-159, Industrial area Phase -1, Chandigarh
Chhattisgarh Manish Kumar 0755-4232323 dthnodal.mpcg@airtel.in Bharti Telemedia Limited,2 Floor,1 Malviya Nagar,Bhopal,Madhya Pradesh:462003
Dadra & Nagar Haveli Sameer Thamane 079-40090999 dthnodal.gj@airtel.in Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054.
Lakshadweep Gururaj P.N Tantry 044-42126752 dthnodal.kl@airtel.in Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017
Madhya Pradesh Manish Kumar 0755-4232323 dthnodal.mpcg@airtel.in Bharti Telemedia Limited , 1- Malviya Nagar , 2nd Floor, Bhopal , Madhya Pradesh, 462003
Maharashtra K Rao 022-40031400 dthnodal.mum@airtel.in Bharti Telemedia Limited,5th Floor,Interface Building,Link Road,Malad West,Mumbai :400064
Manipur Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Meghalaya Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Mizoram Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Nagaland Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Orissa Daya Krishna 0674-2531585 dthnodal.or@airtel.in No.10, Ground Floor, Bapuji Nagar, Bhubneswar-751009
Daman & Diu Sameer Thamane 079-40090999 dthnodal.gj@airtel.in Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054.
Delhi Swastik Panigrahy 011-40522495 dthnodal.dl@airtel.in D 183 , OKHLA INDL AREA PHASE-1, NEW DELHI 110020
Goa Manoj K Maheshwari 020-40031071 dthnodal.mh@airtel.in C/o M/s Star Innovation,(Service Franchisee ),Shop No A-14, Ground Floor, Satadhar Arcade, Pedem, Mapusa, Goa-403 507
Gujarat Sameer Thamane 079-40090999 dthnodal.gj@airtel.in Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054.
Haryana Mohinder Thakur 0172-4600806 dthnodal.hr@airtel.in Bharti Telemedia Ltd, Plot no-159, Industrial area Phase -1, Chandigarh
Himachal Pradesh Mohinder Thakur 0172-4600806 dthnodal.hp@airtel.in Bharti Telemedia Ltd, Plot no-159, Industrial area Phase -1, Chandigarh
Jammu & Kashmir Mohinder Thakur 0172-4600806 dthnodal.jk@airtel.in Bharti Telemedia Ltd, Plot no-159, Industrial area Phase -1, Chandigarh
Jharkhand Rana Biswas 0612-2540239 dthnodal.bh@airtel.in L - 1 / 33 , Shri Krishna Puri , Patna - 800013, Bihar
Karnataka ArunKumar DM 080-41644009 dthnodal.kk@airtel.in Bharti Telemedia Limited, # 56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore - 560 046, Mobile : 09741127918
Kerala Gururaj P.N Tantry 044-42126752 dthnodal.kl@airtel.in Touchpoint,Pavanaphara,TC 14 Bar,1560 Paris Lane,Phypaudo,Trivendrum:695014
Pondicherry Gururaj P.N Tantry 044-42126752 dthnodal.tn@airtel.in Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017
Punjab Mohinder Thakur 0161-4646301 dthnodal.pb@airtel.in 193 L ,Diomand Fashion Gallery,Model Town Ext.Ludhiana -141001
Rajasthan Sameer Thamane 0141-4037388 dthnodal.rj@airtel.in Bharti Telemedia Ltd., SB-115, Kesar Mall, Tonk road, nr. Bapu Nagar, Jaipur - 302015
Sikkim Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Tamil Nadu Gururaj P.N Tantry 044-42126752 dthnodal.tn@airtel.in Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017
Tripura Shibsankar Bose 0361-2341370 dthnodal.nesa@airtel.in Bharti Telemedia Ltd. 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Uttar Pradesh Pawan Garg 0522-4020001 dthnodal.up@airtel.in Sunil Verma , B-1/25, G. Floor, Sec A, Aliganj, Lucknow, 226024
Uttaranchal Pawan Garg 0522-4022703 dthnodal.up@airtel.in C 3 , Nehru Colony , Dehradun, 248001
West Bengal Daya Krishna 033-24416862 dthnodal.wb@airtel.in Touch Point-1,(P45, Jogendra Garden , Kolkata-700078,

Tuesday, June 9, 2009

Airtel Digital TV Customer Care Sucks

I have been calling Airtel Digital TV Customer Care no. 18001028080 since yesterday to change my monthly package from Ultra to Mega. Almost for 25 times I have been made waiting to connect the customer care executive but after almost average of 10-12 minutes no one cares to talk. I have written 2 mails to digitalTV@airtel.in since today morning but except an automated email response nothing has happened. It really sucks man. I am compelled to believe that Airtel Digital TV Customer Care has no executive other than automated email response and telephonic voice.

My customer id is 3000116986.
I would be glad if somebody even by mistake care to respond from the the customer care.
Sunil Mittal knows only business expansion, and has no sense of updating his service in terms of customer satisfaction.